We’re extremely proud of our focused approach to client service: a proven blend of planning, managing and executing on-time shipments that goes beyond a typical shipping or logistics supplier. Our client-friendly approach offers you the opportunity to deal with us in the way that’s most convenient for you. Whether it’s by phone or e-mail, we’re flexible enough to accommodate your needs.
North Star, our vision is our promise. For our business to be successful, yours has to be too. We make your business better.
- be easy to do business with.
- be an organization where all stakeholders feel valued and respected.
- provide a level of service and support that consistently exceeds our client’s expectations.
- develop a level of personalized service that will allow North Star Logistics to grow its business in a sustainable manner.
- encourage employees to offer their best and in return provide support towards achieving their personal and professional goals.
- nurture the very best attitudes towards our employees, our clients, our vendors and ourselves.
Our unique, single-supplier approach to integrating our services is one of the many things that prompt our clients to rave about North Star Logistics and Brokerage Inc.
Dedication and commitment: We are dedicated to the success of our clients, our co-workers and suppliers. We understand that our success, as individuals and as a company, is dependent on their success.
Teamwork: We understand that teamwork is based on mutual respect and support across all divisions and all departments. Working together brings a sense of energy and enjoyment to our work that is reflected in the service we offer, and this helps to keep us competitive in the marketplace.
Excellence: We want to deliver our best effort in everything we do, including (i) our complete range of services, (ii) our recruiting and (iii) the training and support we give to our employees. “Good enough” is not good enough for us – we want to ‘wow’ our clients!
Innovation: We welcome new ideas and we encourage change, because we know that’s what it takes to keep ahead of our competition. We understand that if you’re not moving forward in business, you are falling behind.
Social responsibility: We recognize our responsibility to support our communities and our environment. We understand that we are more fortunate than others and believe in treating people and our environment with respect.